|
Audit
A
rolling program of auditing clinical activity and training is
in operation.
The
clinical activity of the unit will be monitored using a special
database designed specifically for the purpose and, clinical
information collected from the practice computer system database.
It is proposed that this information will be used for the audit
of clinic activity as part of Clinical Governance. The information
collated will include:-
- Referral
practice profiles to enable us to provide a responsive high
quality service.
- A
summary of the area by postcode giving us geographic information
about how the service is used.
- Monthly
totals of patients referred for treatment.
- Monthly
breakdown of treatment provided under R.A, conscious sedation
and referral GDA.
- The
proportion of adults and children treated.
- The
proportion of oral surgery and routine dental services provided.
- Information
on treatments provided by different anaesthetists and dentists.
- Information
on the duration of procedures and recovery times.
An
audit of practice policy will also be performed on a monthly
basis. This will include information on:-
- Assessments
- Stock/drugs
- Equipment
checks and maintenance
- CPR
and advanced life support training
- Medical
emergency drills
- Incident/accident
reports
- Fire
Drills
- Customer
satisfaction
This information can be made available on request for inspection
COMPLAINTS
We
operate the Tees Health Authority Complaints System.
|
